- Open Settings → Setup User.
- Enter your teammate's email and choose a role: Admin, Agent or Viewer.
- ServeDeck creates the login and shows a temporary password once. Copy it and send it to your teammate yourself; they can change it after signing in.
Your plan may limit how many team members you can add. To take someone off the team, use Remove from team beside their name.
What each role can do is explained in Roles and permissions.